Formal Opinion 10-457 American Bar Association Opinion On Law Firm Websites

October 21st, 2010

The American Bar Association just released a formal opinion to address the issues of how to ethically market legal services using a law firm website, offers examples of how problems can arise from website marketing, and provides guidance on how to avoid them.

The ABA has place a copyright on the Formal Opinion 10-457 Lawyer Websites and we will not be able to provide it to you even though we have a copy and have reviewed the materials.

Here are a few things to consider from our experience. (please do additional research on your own and review the latest versions of the U.S. Supreme Court, ABA, local bar association, and state bar association ethics rules, advertising opinions and court decisions for “up to date” compliance. This is not and should not be construed as legal advice. You should seek legal advice n these matters.

  1. Be sure to review all of your current and future law firm website content for violations such as false, or misleading statements.
  2. Ensure that your website has statements that includes who wrote the content and who is responsible for the legal website’s content. (Louisiana has already adopted this so it would be wise to add this as well.)
  3. Disclaimer – your law firm website should include in the disclaimer the difference between legal information contained in your website content and actual legal advice.
  4. Confidentiality/Privacy statements – Most law firm’s do not have a Privacy Statement and they should as a general rule of thumb when it comes to websites publicly accessible via the Web. Make sure that you explain the purpose of the contact form is to provide contact information for a follow up call from your law firm. We recommend that you specifically direct individuals nor to put any case details to avoid various legal issues.
  5. User Agreement – Again, added protection since it spells out the “user experience” and what terms the user must agree to or does agree to while using your website.
  6. Confidentiality of client information and disqualification of the lawyer due to conflicts of interest also may be implicated by website communication, according to the opinion.
  7. When a website visitor submits information about their legal issue, this exchange may create a “prospective client” relationship. This may depend on whether the attorney invited submission of specific details about that person’s case or on how the lawyer responds. Should a “prospective client” relationship be created between the potential law firm client and the law firm (even if the potential client does not retain the law firm) — the lawyer may have a duty to treat the specific details provided by a potential client as confidential. The law firm may also face a conflict of interest which would place prohibitions on representing other individuals involved in the same case or other legal matters.

Again, your law firm could avoid potentially harmful legal issues by posting adequate warnings, disclaimers, legal statements in order to limit, place condition or disclaim any obligation to your law firm’s website visitors.  However, regardless how detailed your disclaimer may be, this protection may be set aside should the responding lawyer act or communicate contrary to the law firm’s website warnings.

Google Responds to Yahoo/Bing By Testing "Shared By" Social Networking Activity in Search Results

October 20th, 2010

Google is beta testing a new feature of their search results page inresponse to the recent announcement made by Yahoo/Bing.  On October 16, 2010, Yahoo/Bing announced that they have included within their search engine results pages, a link to the number of users that have shared that particular link, content, or web page with other web users.  In response Google integrated in “social shares” into their main search results today as a beta test. In the image to the right you are able to see a screenshot example of this Google beta test.  Note the “Shared by 20+” link that follows the website link along with the number of related articles.

For now the “shared by” links will only appear on Google’s main search results page. What is interesting is what happens when you click on the “shared by” link.  When you click the link you are brought to Google Updates, where real-time sharing activity reporting is displayed. Google has not disclosed whether or not this will be a permanent feature as of yet.

If you have questions as to how this will impact your law firm search engine optimization, call (769) 218-6099 for a free consultation about Social Media Search Engine Optimization for law firms.

What is the best way for a criminal lawyer to generate business?

October 17th, 2010

For over 11 years, James Greenier has worked exclusively for criminal defense law firms of all sizes in the area of lead generation. Here are a few excerpts from his new criminal defense lawyer lead generation series, “Retain Your Ideal Client Now.”

“Search engines remain THE most powerful lead generation opportunities online.  In the “old days” when people had a legal problem and had questions they had to call attorneys to obtain those answers.  In the “Age of Information” this step is bypassed altogether as legal consumers can type in their questions on any search engine and instantly obtain the answers.  The added convenience and privacy has created a permanent shift in legal consumer spending habits.”
“Social media sites are excellent devices for distributing content. The response is very similar to traditional advertising in that it is broadcast outward and has to reach the “ideal client” at the moment of need. Social media sites add credibility and show a historical background of operating as a legitimate business which is a plus.  Social media sites will eventually provide directories or will gain more traction in their users’ awareness of using their social media site as a reference tool. We recommend having a presence on these sites, however the ABA and other state bar associations have and are forming negative opinions concerning lawyer marketing on social media websites. So stay tuned!”
“Google changes their algorithm allow properly designed websites/blog to rank content on the 1st page of Google with minutes of being publish instead of month. This is a huge opportunity for any law firm of any size.”
“Targeted keyword research that determines the “ideal” keywords for legal content to be written and distributed on the Web via a blog, website or other legal websites produces high quality leads at a fraction of the cost of all other forms of advertising.”
Want some FREE criminal law firm marketing advice?
CALL (769) 218-6099 to speak with one of our veteran marketers about how to instantly generate business to your law firm. We will also review your website or provide you with ideas for a new one if necessary.

Monitoring Traffic to Your Legal Website To Increase Your Traffic And Relevance

October 15th, 2010

Monitoring your website’s traffic should be one of your top priorities as you must determine the scope of incoming traffic on your website. Understanding your users and their particular habits leads to substantial increases in your market profits. Ask yourself why your visitors come to your site? Where are they coming from, and how much time do they spend navigating around your firm’s website? Which pages are the most viewed, and which have valuable content, but few visitors? The answers to these questions can give you truly crucial information to enhance the performance of your website. A statistics tracking program can be an invaluable resource which can enable you to vastly improve your web growth by supplying you with the information you need. The ultimate goal, of course, is to understand your visitor’s needs while generating more revenue for your law firm. There are several types of statistics tracking programs available such as:

• Stat Counter
If you are relatively new to the game, StatCounter is a good basic program which is gives you real- time detailed web stats on your visitors. With a simple piece of code on your web page or blog you will be able to analyze and monitor your website’s visitors. You will have a choice of two levels of
service with StatCounter; the first level is totally free and gives you a fair amount of options to track visitors, however it is limited to 100 pages of counting. You can work around this by assigning sections of your website as projects, then each “project” will have the 100 page limit, otherwise upgrade to the second level, which gives you more pages, but costs a fairly small amount. You can go to http://www.statcounter.com for more information.

• Google Analytics
Google Analytics is the web analytics solution that can give you deeper insights into your website traffic and marketing effectiveness by allowing you to see and analyze your traffic data in an entirely new way. Google Analytics will give you the tools to write better-targeted ads, thereby creating a higher conversion website. While Google Analytics is similar to StatCounter in that you paste a piece of code into your webpages, but also has some great tie-ins with adsense/adwords. Google Analytics is also free, and has a huge page view limit, so no worries. Google Analytics is a bit more complicated than StatCounter, but not impossibly so.

• AWStats
If you are a more advanced user, or have someone on staff who is, AWStats evaluates your website statistics, providing a full log analysis which includes the number of visits, the number of unique visitors, including their domains and countries, and many other personalized reports which will aid you in your marketing strategy. This is considered to be the best free program you can get
to analyze statistics on your website, but is definitely not for beginners; you will be required to
upload the program to your server, and probably make some minor modifications, depending on
where you load it.

Once you have a statistics program in place, you will be able to see clearly where your visitors are coming from, how long they spend on your website, where they stop to read, (meaning the content definitely caught their eye) and any other information that can help you make the necessary adjustments to your website in order to generate the traffic you want.

Want FREE ADVICE concerning how to set up and interpret your traffic reports? Call the 11 year veterans of law firm website marketing at Lawyer Success, Inc. by calling (769) 218-6099.

Google Instant and Google PageRank Search Engine Optimization For Law Firms

October 11th, 2010

Of course, increasing your law firm’s visibility on the web is your number one goal, and hopefully you recognize that the more phrases your firm website is found for, the more likely you will totally capture your target audience. If you have done your job well, and have keywords abounding, you probably have no worries regarding Google Instant—your website probably already ranks for whatever variation Google Instant is recommending to your potential clients. If you have not been quite so diligent, and have focused most of your resources on a handful of keywords, take a deep breath, and try not to panic just yet!

Perform a Google Search for Your Law Firm

Pretend you never heard of your legal firm, and that you are a confused, frustrated, potential client with a specific problem. What words will you type into Google’s search bar? You need to perform the actual searches in order to see what Google Instant will be showing to potential clients. Once you are aware of what Google Instant will be recommending, your next step is to ensure you add these keywords and phrases to your list of what your website should rank for. Make sure you think outside the box when making a list of additional keywords and phrases, and use Google Instant for a world of great ideas. A word of caution before you begin your search—clear your browser history lest Google Instant base it recommendations on websites you have recently visited.

How Important is Gooogle PageRank for Law Firm SEO?

Although Google’s PageRank can be a great tool, it will not give you a particularly accurate indication of how your website ranks on search engines for desirable keywords. Your website’s PageRank is based much more on the number of inbound links and how many pages of content are on your firm’s website. Therefore, the more high-quality inbound links and pages of content, the higher your Google PageRank. Consider, however, that there is a bit more strategy involved than simply building links and adding content—perhaps the more pertinent question is how your website’s PageRank directly relates to search engine rankings for specific keywords.

Anchor Text Variations

Even more important than page titles, meta descriptions and URL structures is the anchor text of the inbound links on your law firm’s website. While you could have huge amounts of links coming into your website, if the anchor text of all those links happens to be something like “click here,” or “visit our website,” you could potentially have a decent Google PageRank, yet not so decent ranking on search engines for your preferred keywords. Bottom line is that the anchor text of your inbound links must be keywords within your SEO strategy.

While Google Instant and Google PageRank can be invaluable tools in your quest for the holy grail of website marketing strategies, the trick is in knowing how to use them to your very best advantage in creating a high-ranking, professional and trustworthy website with lots of happy, satisfied users.

Want FREE ADVICE about Google Instant or Google PageRank? Call the 11 year law firm SEO experts at Lawyer Success, Inc. at (769) 218-6099 for more information and helpful advice.

Mobile Laterals Present New Opportunities and Challenges For Law Firms

October 5th, 2010

Janet Ellen Raasch is a writer, ghostwriter and blogger (www.constantcontentblog.com) who works closely with professional services providers – especially lawyers, law firms, legal consultants and legal organizations – to help them achieve name recognition and new business through publication of keyword-rich content for the Web and social media sites as well as articles and books for print. She can be reached at (303) 399-5041 or [email protected].

Not so long ago, a young lawyer would join a law firm as an associate, advance to partner and stay with that law firm until retirement. Times have changed.

Today’s lawyers are much more mobile. If their law firms are not providing the support they need to grow their practices and flourish as professionals, they will look for greener pastures – and keep looking until they find the right place.

Even before the most recent round of layoffs, which further weakened loyalty, lateral moves by partners were trending up – from 2,153 in 2006 to 2,775 in 2009 (American Lawyer magazine). A second wave of defections is taking place in 2010.

“Savvy law firms with well-thought-out plans are conducting strategic ‘land grabs’ – scooping up entire offices and practice groups from their competitors,” said Craig Brown. “Mid-tier regional firms, in particular, are gobbling up disgruntled and displaced big-firm talent.”

Brown discussed “what laterals want” at the monthly education program of the Rocky Mountain Chapter of the Legal Marketing Association (www.legalmarketing.org/rockymountain), held Sept. 14 at the Ritz-Carlton Hotel in downtown Denver.

Brown is a lawyer and founder of Motivera (www.motiveragroups.com), a Southern California-based business development consulting firm. A large part of his practice is helping lawyers use their strengths to build relationships that lead to strong books of business.

What law firms want

“It costs approximately $1,920,000 to bring on board a lateral partner with a $2 million book of portable business,” said Brown, citing an article by Richard Gary in Law Firm Inc. An acquiring firm does not break even until the third year.”

“In the 2007 land grab, law firms were gobbling up available lateral partners and practices — often without proper due diligence,” said Brown.

“In 2010, we see a second wave of lateral acquisitions,” said Brown. “This time, the acquiring firms have changed from gobblers to picky eaters. Due diligence has tightened up and the packages being offered are less generous. Generous financial incentives are being replaced by loans that will be forgiven if a lateral partner lives up to his or her marketplace potential.”

According to a recent NALP Foundation report, law firms consider four factors when deciding whether or not to hire a lateral partner or practice group:

  • Can the lateral develop new business?
  • Can the lateral strengthen a particular practice area?
  • Does the lateral present a possible conflict of interest?
  • Is the lateral a good cultural fit with the firm?

“Considering that 16 percent of laterals hired during the first wave moved again within two years,” said Brown, “finding the right laterals can be a costly proposition.

“Considering the time, effort and cost that go along with hiring a lateral lawyer or group, you would think that acquiring firms would do everything in their power to help the new lawyer succeed — but often, they do not,” said Brown.

What lateral partners want

Law firms are not the only ones exerting more care with lateral acquisitions. Lawyers, too, are becoming pickier about their choices when they make a lateral move.

“In 2007,” said Brown, “laid-off attorneys were panicked. They were primarily concerned about finding a new position and paying their bills. They didn’t take the time to do their research. As a result, many ended up in firms that were a bad fit. In the current wave of lateral movement, lawyers are being much more careful.” Read the rest of this entry »

How to Generate High Quality, Paying Customers Through Your Law Firm Website Instantly

October 3rd, 2010

Here is a secret that hardly any competitor of yours knows.  You can build your own massive lead generation machine and slash your ad budget by 75% or more.

What is the secret?  After working with 3,500 law firms and spend 11 years in this business I have learned that ALL law firm’s make the mistake of trying to take short cuts or the lazy way to advertising and marketing their law practice. However, we are going to show you how spending ZERO dollars for web traffic and investing 10 minutes a day you can generate 6-7 figures in legal fees each year.
HERE’S WHAT THE FUNNY PART is… we are the EXPERTS…We generate  70,000 LEADS PER MONTH but 9 out of 10 law firms that contact us have a we “know it all” attitude so they end up not following this PROVEN LEAD GENERATION BLUEPRINT.  It equates to a lay person representing themselves in civil litigation.

So here is what you need to know about generating high quality cases and clients instantly into your law firm.

SEO is not dead, it has been improved.  What used to take months to achieve, now is achieved in minutes if you have the right tools in place. SEO (search engine optimization) places (or ranks) your law firm website high in Google’s search engine listing results pages. When use with the right types of “ideal” keyword phrases harvested from Google statistics, this can bring more traffic to your site for free.

The first position in organic or natural search result generates 41-45% of the clicks, almost 20 times the amount of clicks the first paid search result receive.  So if you can build quality, original content in the structure that search engines like Google prefer, you can tap into the best “traffic and lead flow” online.

If you generate enough of this traffic and you website has an attractive/credible design to it, you will convert a lot of these visits in to phone inquiries and web requests for more information about your legal services.

FREE ADVICE from a lead generation expert (not a sales rep) concerning business development (client development) for law firms call (769) 218-6099.

Is Google a Vital Component of Legal Internet Marketing?

October 1st, 2010

While “Google” and “Internet Marketing” have seemingly become nearly interchangeable terms, much of your firm’s success with Google depends on how you use this incredibly valuable tool. Too often Internet marketing companies try to take the easy way out by simply linking their legal phrases from a blog onto their clients’ website—not only is this an extremely lazy strategy, but can end up backfiring as well. Google’s “bottom line” so to speak, is about giving people what they want. Recognize this, understand it well, and you are miles ahead in benefits for your law practice.

“Free” Legal Advice?

Many attorneys feel that answering people’s legal questions via their website is akin to giving their services away for free. This can be a short-sighted view; by answering legal questions through the Internet, your firm can actually generate more work, thus becoming more successful. Once you engage “real” people, address their concerns and thoroughly answer their questions, Google begins to see your firm as an authority in their particular area of practice, and will continue to give them higher and higher rankings. The attorneys in your firm are now able to reach out to potential clients, help them, educate them, and build a certain level of trust before a contract is ever signed. Doing business in this particular way leads to your legal website garnering a level of professionalism and trustworthiness you probably had not imagined.  Yes, this is a different game than in the past, but one well-worth learning as the payoffs can be incredible.

Content, content, content!

As we all know by now, creating compelling, professional and educational content can help create a boost in your website’s rankings as users appreciate excellent copy and quite often will spread the good word. When blog posts, social media services, e-mail, forums or other means are used, your website becomes an even “friendlier” place to be, making your Internet marketing program strong and healthy. Content is still, and will likely always be king, and it is probably well-worth your time and money to hire a professional copywriter who is very familiar with your particular practice to create award-winning content.

Google Instant

Google has a new search engine feature called Google Instant which is creating both discussion and controversy in the complicated Internet marketing world. While some fear that this new search engine could diminish the role of SEO’ers, this is unlikely. When we begin to type in a search query, Google populates recommendations based on the words you are typing, ostensibly to save you time. While many times what pops up can be so “spot on” to what you are thinking of that it is almost eerie, yet there are also times where “huh?” is the only response you can muster.  Google gives you the choice of continuing with your own search, or selecting one of their recommendations—Google Instant goes a step further and not only makes the requisite recommendations, but also populates real-time search results based on what you are typing.  If Google Instant annoys you to a serious degree, it can be disabled, and you can happily return to the more familiar Google search.

Will Google Instant Change My Law Firm’s Website Ranking?

The burning question regarding Google Instant, is–will it affect SEO and how your website is ranked? The answer is most-likely not as the same search engine algorithms remain in place, and inbound links, content and other SEO factors are still applicable. Google Instant could, however, influence how users actually search, as its recommendations are based on popularity and quantity of search queries—if your law firm’s website has focused major time and effort on ranking for only one or a few vanity keywords, you could have cause for concern. As an example: If a user is beginning to type “Texas personal injury,” and Google Instant recommends “Texas personal injury attorney,” or “Texas personal injury law,” but your firm only ranks for “Texas personal injury lawyer,” your website may suddenly become less visible. What this should tell you is that if you have poured all your energies into one keyword rather than variations of phrases and long-tail keywords related to your practice and location, you have likely missed the boat.

While Google will almost certainly continue to evolve and change, it is likely we will be dealing with it for a very long time in our Internet travels. To answer the title question……resoundingly “yes!”

For free advice concerning Google SEO for law firm websites, tap into our 11 years of expertise by calling (769) 218-6099.

Lawyer Success, Inc is Accepted as New Android App Developer for Lawyers and Law Firms

September 20th, 2010

Lawyer Success, Inc. was selected to become one of Google’s new Android app developers and beta application inventors. This will enable Lawyer Success, Inc. the access to programming, submission and marketplace on Google Apps for Android.  Google Android apps as well as Apple’s iPhone/iPad apps are becoming a popular branding and marketing tool for law firms of all sizes.

One of the first attorney apps to appear on iTunes was developed by Miami personal injury attorney, Jason Turchin. http://itunes.apple.com/us/app/my-attorney-app/id343058489?mt=8

If you have an idea for a law related app or have questions about building or marketing either a Google Android app or Apple iTunes app, contact Lawyer Success, Inc. for a free initial consultation. Call (769) 218-6099 for more information.

Attorney Social Media Marketing is Important to Law Firm Search Engine Optimization

September 18th, 2010

Social media websites like FaceBook, Twitter and others are driving a substantial amount of Internet web traffic. To search engines and your website visitors, when you see icons or buttons which show how many likes, tweets, shares or digs the post on a law firm blog post or law firm web page has, the more attractive the information on the website becomes.

Most people are unlikely to share or bookmark just any piece of law firm web content. So when someone does, it provides extra value and credibility when someone does share your law firm website content with their social network.  This social sharing is one of the most essential part of any law firm website conversion. This also has an impact and will have an even greater impact on your law firm search engine rankings.

Everyday, law firm search engine optimization (law firm SEO) methods are being used online to obtain enormous amounts of LOW COST web traffic to a law firm website.  Your competition is steadily and consistently at work trying to reach the top of Google. Most click-throughs on a legal website only happens off of the first page. Also, a majority of the users searching for legal information or legal representation rarely ever go past the first page on a law firm website. Law firm websites that are ranking at the top of the search engines attract a substantial stream of qualified traffic.

So what is another technique to ensure that you have high traffic and visibility to your law firm website?

Social marketing can achieve this. Every time time an law firm article or legal blog post is visited by a user, their is a potential that it will be shared to their social network. One way to encourage this is by offering the user to add his or her comments. As your law firm blog or website is visited and the  visitors leave their feedback, this helps influence the interaction to promote sharing. In addition, if your legal website provides an incentive to comment, this will lead to bigger conversations that will auto pilot your content and updates to your website or blog!

In some cases, the commenting may carry over to the commentator’s website. That is why it is equally important for commentators, who do consider leaving feedback, to say something of value. Social bookmarking through Facebook, Twitter, Digg, StumbleUpon, Delicious and others has made it possible to further spread the influence of your high quality legal content. In turn, the commentators that make the effort or take the time to leave their comments or feedback will be 10 times more likely to share your blog post or article with their followers on the various social networks they are involved with.

Each time you visit a website take notice of the number of the bookmarks made and look at the feedback as well. The correlation between the bookmarks made and the number of feedback comments is really interesting.  Social media, if performed and managed by a expert such as Lawyer Success, Inc.,  is an important part of the law firm search engine optimization process. Also, the number of legal consumers that vote and/or share their links are more than likely to share again and present the same link to their followers. This can result in a cycle of viral shares which really adds value to law firm Internet marketing and makes social marketing for law firms an attractive strategy for law firm SEO.