If you don’t want to lose potential clients then train your receptionists to answer the phone within the first 3 rings.  It is a scientifically, well maybe not so scientifically,  proven fact that people will hang up or will be less likely to hire your law firm if the phone rings more than 3 times.

The bottom line, make sure your receptionist is trained to answer the phone within 2-3 rings. This is based on real market research. Call LawyerSuccess at (769) 218-6099 if you would like a free lawyer marketing consultation.