If you don’t want to lose potential clients then train your receptionists to answer the phone within the first 3 rings.  It is a scientifically, well maybe not so scientifically,  proven fact that people will hang up or will be less likely to hire your law firm if the phone rings more than 3 times.

The bottom line, make sure your receptionist is trained to answer the phone within 2-3 rings. This is based on real market research. Call LawyerSuccess at (769) 218-6099 if you would like a free lawyer marketing consultation.

Tags: law firm sales tips, lawyer phone calls, sales tips for attorneys, sales tips for lawyers

This entry was posted on Thursday, April 30th, 2009 at 7:22 am and is filed under Strategic Marketing. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.